Indian Consumer's Buying Behaviour

Indian Consumer's Buying Behaviour

Positive Aspects - Indian Consumer's Buying Behaviour

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India has all the time been a diverse market, with dissimilar buyer segments exhibiting assorted buying behaviour. Today, the buyer would rather buy something immediately, even if it means taking credit, rather than save and buy something tomorrow. Thus, there has been a decreasing fear of debt and prestige cards have become the new currency. Total spends on cards in India are of the order of Usd 15 billion, which sounds like a cheap whole but is admittedly only 3 per cent of house consumption expenditure. In other advanced markets this whole is nearby 30 per cent. The piquant point, however, is that this very paradox is admittedly a huge chance and it remains to be seen how buyer clubs will take advantage of it.

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Positive Aspects

What is prominent for marketers to understand are the dynamics of this change. What is it that makes Indian consumers spend their money, especially since it is finite and absolutely lower than the income of their advanced country counterparts? A large part of consumption is currently being driven by emotional discretionary income, enabling habitancy to spend on things beyond basic necessities such as food, schooling and shelter. But where will they make the trade-offs and what will they spend on? health or education; fashion or technology?

Education is seen as a step towards expanding opportunities for entrepreneurship and for gaining prosperity. School and university fees are rising but parents are not compromising on the whole they spend on this aspect of their children's lives. The other area of major consumption is communication, from movable phones and the Internet to computer games. The main fence to this is access to the Internet, broadband and wireless and the relatively high unit price of personal computers.

Socio-Economic Classification
A coarse classification that is used by marketers to present the Indian habitancy is the Socio-Economic Classification (Sec). Sec is the classification of Indian consumers on the basis of two parameters:
1. Career
2. schooling of the chief wage earner (head) of the household.

The Sec classification, created in 1988, was ratified by the shop research community of India (Mrsi) and is used by most media researchers and brand managers to understand the Indian piquant class. According to Sec, urban Indian households are classified on the basis of the two parameters - schooling and Career - into Sec A1, A2, B1, B2, C, D, E1, E2.

In urban households Sec A1 includes those individuals with a graduate/postgraduate qualification, retention senior positions (C-level and middle management) and also entrepreneurs with a college schooling and employing more than 10 staff members. Rural Indian Households are classified into Sec R1, R2, R3, R4. Here, the parameters are the schooling of the chief wage earner and the house type. The Sec classification helps the marketers to identify segments that have a high consumption potential and is also used by media planners to conclude the media which gives the client maximum effectiveness.

Although this classification has been beloved for over 18 years, it has its negatives since it takes into account only two parameters: schooling and occupation. The model is based on the assumption that higher schooling leads to higher income thus higher piquant potential. This may not be true in all cases. Hence the shop research Users Council (Mruc) has devised someone else classification called New buyer Classification ideas (Nccs) which calculates a Household potential Index (Hpi), which takes into account parameters like rights and consumption of media services and products, along with other demographics.

Socio-Economic Classification (Urban India):

1. E2 Unskilled workers, skilled workers, petty traders (Occupation); Illiterate (Education)

2. E1 Skilled workers, school upto four years; unskilled workers school upto 9 years

3. D Shop owners, Entrepreneurs having no employee, self employed, clerks, supervisors; Illiterate

D clerks, self employed schooling upto 4 years; unskilled workers graduate, Pg with professional education

4. C petty traders gone to college but not graduate; shop owners gone to school upto 9 years; Entrepreneur worker none but schooling upto 4 years; Entrepreneur having employees 10 Hsc, Ssc; Self Employed Professionals Graduate or Pg; Officers/ Excecutives Junior Graduate or Pg either normal or professional

8. A1 Entrepreneurs Employees None Post graduate Professional; Entrepreneurs Employees None10 attended some college but not graduate or graduate or Pg; Self Employed Professionals Post graduate Professional; Officers/ Excecutives Middle/ Senior Graduate, Pg normal or professional

Socio-Economic Classification (Rural India):
1. R4 Illiterate having Pucca, Semi Pucca or Kutcha house; semi pupil self having Semi Pucca or Kutcha house; upto 4th class having Kutcha house

2. R3 self pupil having Pucca house; upto class4 to 9 having Semi Pucca, Pucca house; Ssc/Hsc semi pucca, kutcha house; college, graduate or professional degree having Kutcha house

3. R2 Hsc/Ssc having Pucca house; college Pg or professional degree having semi Pucca house

4. R1 Graduation, Pg, professional degree having Pucca house

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